Esa Nettamo
Journeys That Can't Be Ignored: Sérgio Tavares' Insights from JourneyOps Stockholm
At the JourneyOps Stockholm event, Sérgio Tavares, Lead Service Designer at F-Secure, shared his expertise on the intersection of data...
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Esa Nettamo
- Jul 1
- 3 min
Foundational Components of Successful Customer Journey Ops: Insights from Marion Boberg at JourneyOps Helsinki
At the JourneyOps Helsinki event, Marion Boberg shared her insights on the foundational components of successful customer journey...
Esa Nettamo
- Jun 29
- 2 min
Leading with Journeys: Learnings from One of the Largest Website Renewals in Finland
At the JourneyOps Helsinki event in January, Anni Leppänen, Lead Service Designer at the City of Helsinki, delivered an insightful...
Esa Nettamo
- Jun 26
- 3 min
The Importance of Continuous Customer Learning: Insights from Ville Österlund at JourneyOps Stockholm
In his enlightening presentation at JourneyOps Stockholm, Ville Österlund, founder and CEO of LeanLab, delved into the importance of continu
Esa Nettamo
- Jun 26
- 3 min
Unlocking the Power of Journey Management with TheyDo: Insights from Martin Palamarz at JourneyOps Stockholm
In a compelling presentation at the JourneyOps Stockholm event, Martin Palamarz, co-founder of TheyDo, shared valuable insights into the...
Esa Nettamo
- Jun 26
- 2 min
Navigating JourneyOps: KONE’s Adalgisa Santos Shares Successes and Failures
Discover how KONE's Service Design Expert, Adalgisa Santos, navigates the successes and challenges of customer journey management. Learn pra
Esa Nettamo
- Jun 25
- 3 min
Transforming Retail Success Through Strategic Journey Management: Insights from H&M's Heidi Ettanen and Karolina Boremalm Presentation
The JourneyOps Stockholm event recently featured an inspiring presentation from Heidi Ettanen and Karolina Boremalm of H&M. Their session...
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