JourneyOps Oslo
About the event
On September 24th, nearly 90 attendees gathered at Telenor Expo, with over 80 joining via live stream worldwide for our JourneyOps Oslo event. The day featured keynotes from top CX experts, uniting a community focused on enhancing customer-centricity.
JourneyOps workshop
Next in Oslo
Struggling to sell journey management internally and wondering how to get started? We're hosting a full-day workshop in Oslo this November. Learn to craft a persuasive business case and discover practical steps to implement journey management in your organization. Sign up to get more information about the workshop agenda. etc.
Keynote presentations
Introduction to JourneyOps Oslo
Ivar Lyngve, Customer Experience Lead, B2B, Telenor
Starting up with Journey Management? A story from Telenor Business
Siw Øverland, Customer Journey Manager, Telenor
Mastering customer-centricity with journey management
Esa Nettamo, Founder of JourneyOps & Spark Design
Why The Journey Is The Most Powerful Business Tool
Jochem van der Veer, Co-founder & CEO, TheyDo
Implementing Journey Management
Kaspar Kazil, Journey Manager, Autodesk
Illuminate your path! How to switch on a continuous customer discovery for journey excellence
Ville Österlund, Founder and CEO, LeanLab
Panel Discussion:
The CXPod meets JourneyOps
Merete Medle, Co-host of The CXPod
Joanna Carr, Co-host of The CXPod
Esa Nettamo, Founder of JourneyOps
Event in photos
Our presenters
Our JourneyOps Oslo event showcased a remarkable lineup of speakers who delved into the nuances of customer journey management. Each presenter offered distinct insights and actionable strategies, making the event both enlightening and memorable. Here's a glimpse at the outstanding individuals who contributed to the success of this gathering
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