JourneyOps Oslo

About the event

On September 24th, nearly 90 attendees gathered at Telenor Expo, with over 80 joining via live stream worldwide for our JourneyOps Oslo event. The day featured keynotes from top CX experts, uniting a community focused on enhancing customer-centricity.

JourneyOps workshop

Next in Oslo

Struggling to sell journey management internally and wondering how to get started? We're hosting a full-day workshop in Oslo this November. Learn to craft a persuasive business case and discover practical steps to implement journey management in your organization. Sign up to get more information about the workshop agenda. etc.

Keynote presentations

Introduction to JourneyOps Oslo

Ivar Lyngve, Customer Experience Lead, B2B, Telenor

Starting up with Journey Management? A story from Telenor Business

Siw Øverland, Customer Journey Manager, Telenor

Mastering customer-centricity with journey management

Esa Nettamo, Founder of JourneyOps & Spark Design

Why The Journey Is The Most Powerful Business Tool

Jochem van der Veer, Co-founder & CEO, TheyDo

Implementing Journey Management

Kaspar Kazil, Journey Manager, Autodesk

Illuminate your path! How to switch on a continuous customer discovery for journey excellence

Ville Österlund, Founder and CEO, LeanLab

Panel Discussion:
The CXPod meets JourneyOps

Merete Medle, Co-host of The CXPod

Joanna Carr, Co-host of The CXPod

Esa Nettamo, Founder of JourneyOps

Event in photos

Our presenters

Our JourneyOps Oslo event showcased a remarkable lineup of speakers who delved into the nuances of customer journey management. Each presenter offered distinct insights and actionable strategies, making the event both enlightening and memorable. Here's a glimpse at the outstanding individuals who contributed to the success of this gathering