May-June, 2026
Journey Management Training Program
In May 2026, JourneyOps is launching its first intensive training programme for CX professionals ready to move beyond mapping and make journey management a real business capability. Over three weeks, participants work on their own organisation's challenges across three workshop days in Stockholm and weekly remote coaching sessions, leaving with a governance model and transformation roadmap they can act on immediately. Seats are limited to keep the cohort small and the learning hands-on.
May 19, 2026
JourneyOps
Copenhagen + Malmö
On May 19th, JourneyOps is coming to Copenhagen/Malmö, bringing together leading voices in journey management to tackle one of the biggest challenges organisations face today: how to get the rest of the organisation onboard.
Expect inspiring keynotes, real-world case studies, and practical insights from speakers such as Simon Bach Peters (Nordea), Marjoannika Nyman (Zensai), and Louise Kampmann (YouSee), who will share how they have built alignment, secured buy-in, and turned journey management into a true organisational capability.
September, 2025
JourneyOps
Stockholm
On September 24th, over 120 professionals gathered in Stockholm for a full-day JourneyOps event packed with inspiring keynotes, real-world case studies, and practical insights. The day featured leading voices such as Marc Stickdorn, Heidi Ettanen, and many more who shared their experience and lessons on how to turn customer-centric ambitions into real business outcomes.
March, 2025
JourneyOps
Copenhagen + Malmö
On March 26, 100 visionaries gathered in Malmö for a day of insights and inspiration at JourneyOps Copenhagen + Malmö. Featuring keynotes from leading CX experts, the event served as the kickoff for the local JourneyOps community, uniting professionals dedicated to advancing customer-centric strategies and revolutionising journey management in their organisations.
May, 2024
JourneyOps Stockholm
On May 29th, about 90 visionaries gathered at the beautiful H&M studios in Stockholm for a day filled with insights and inspiration at our JourneyOps Stockholm event. Featuring keynotes and presentations from leading CX experts, this event brought together a vibrant community dedicated to advancing customer-centricity in their organisations.
