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September 30, 2026

JourneyOps Stockholm

How do you succeed in journey management in your own organisation? On September 30th, practitioners and leaders from H&M, Miro, Stim, Smaply, and JourneyOps share first-hand lessons on getting buy-in, proving business value, and making journey management stick. Join us for a morning of honest stories, practical insights, and the community shaping how Nordic organisations work with journeys.

May 19, 2026

JourneyOps
Copenhagen + Malmö

On 19 May 2026, JourneyOps Copenhagen + Malmö brought together journey management practitioners to tackle the question defining this stage of the discipline: how do you get the rest of the organisation onboard? Five talks delivered the practical playbooks for building, scaling, and sustaining journey management inside large organisations.

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September, 2025

JourneyOps
Stockholm

On September 24th, over 120 professionals gathered in Stockholm for a full-day JourneyOps event packed with inspiring keynotes, real-world case studies, and practical insights. The day featured leading voices such as Marc Stickdorn, Heidi Ettanen, and many more who shared their experience and lessons on how to turn customer-centric ambitions into real business outcomes.

March, 2025

JourneyOps
Copenhagen + Malmö

On March 26, 100 visionaries gathered in Malmö for a day of insights and inspiration at JourneyOps Copenhagen + Malmö. Featuring keynotes from leading CX experts, the event served as the kickoff for the local JourneyOps community, uniting professionals dedicated to advancing customer-centric strategies and revolutionising journey management in their organisations.
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September, 2024
JourneyOps Oslo
On September 24th, nearly 90 attendees gathered at Telenor Expo, with over 80 joining via live stream worldwide for our JourneyOps Oslo event. The day featured keynotes from top CX experts, uniting a community focused on enhancing customer-centricity.
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May, 2024
JourneyOps Stockholm
On May 29th, about 90 visionaries gathered at the beautiful H&M studios in Stockholm for a day filled with insights and inspiration at our JourneyOps Stockholm event. Featuring keynotes and presentations from leading CX experts, this event brought together a vibrant community dedicated to advancing customer-centricity in their organisations. 
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January, 2024
JourneyOps Helsinki
On January 30th, over 100 visionaries gathered for an unparalleled day of insights and inspiration at our inaugural JourneyOps event. Featuring keynotes and a panel of CX experts, this event set the stage for the future of customer journey management.
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