Program In Brief
The capacity is limited to 5 organisations
Content
The JourneyOps Accelerator Program is a ten-week initiative containing five modules designed to help your team develop a standardised and scalable JourneyOps framework.
Way of working
Every module starts with a joint full-day, face-to-face workshop in Stockholm. These workshops combine theory with practical exercises, preparing your team to achieve their module goals and fostering collaboration and cross-organisational learning.
Pilot project
Teams will engage in a pilot project focusing on 3-5 strategic journeys. This targeted approach is designed to produce concrete outcomes throughout the programme, establishing a solid foundation for future success.
Introduction to JourneyOps
Module 1
Dive into the fundamentals of JourneyOps with this essential module. You'll gain a deep understanding of key concepts, journey hierarchies, and the different types of customer journeys. This module sets the stage for your organization’s JourneyOps transformation, ensuring you have a solid foundation to build upon.
Program benefits
1. Understand the Business Potential
Program helps you to understand and evaluate the business potential JourneyOps offers to your organisation.
2. Establish a Scalable Foundation
Standardised foundation and a trained team allows you to scale JourneyOps beyond the pilot journeys after the program
3. Test JourneyOps in Your Context
The pilot project will deliver measurable benefits, showcasing the value of JourneyOps in your context.
4. Time and cost savings
Productised program saves up to 50% of costs and time.
Who is this for?
Organisations with Customer-Centric Goals
Many challenges addressed by JourneyOps are more evident in large organisations. However, any organisation can benefit from this program if they aim to become more customer-centric.
Mature and Immature Organisations
Designed for companies at any stage of journey management development, whether or not they have existing journey maps.
Both B2B and B2C
Businesses
Whether your customers are other businesses (B2B) or direct consumers (B2C), we provide tailored materials to meet the unique needs of each type of business segment.
Want to Learn More About the Progam?
Interested? Let us email you the information package containing details about program and short introduction to journey management.
Note!
This program is exclusively for in-house organisations. Not consultants, agencies etc.